Platone Delivery
Delivery CRM & WhatsApp Automation
A CRM for customers and deliveries with automated WhatsApp-style messaging for status updates — three surfaces: the platform, the CRM and a WhatsApp simulator..
— Business Requirement
Delivery businesses spend staff hours on status calls and manual WhatsApp updates; customer records and delivery states sit scattered across chats.
— The Solution
A CRM for customers and deliveries with automated WhatsApp-style messaging for status updates — three surfaces: the platform, the CRM and a WhatsApp simulator.
— What Can Be Managed
— How the System Works
The flow below shows how information moves through the system — from the first step to the reports management relies on.
Order / Delivery Created
Customer Matched in CRM
Status Updates Triggered
WhatsApp Message Sent
Delivery Confirmed
History & Reports
— System Screenshots
Want to see how it works?
Built around your business, not a template.
Every business operates differently. SarfC can customize this system — or build a new one — around your workflow, branches, employees and reporting requirements.